A visit to the UK Gambling Commission website last week revealed an interesting article that looked at how they were urging operators to review when customer identity checks are made. If you have gambled online, be it bingo, casino, poker or sports betting then the chances are you were only asked for your ID when you wanted to withdraw funds.
This could be set to change. In the article (which can be read here) gambling operators were reminded that they could be putting their businesses at risk by failing to meet their anti-money laundering (AML) and social responsibility requirements by only asking for ID when a customer requests a withdrawal.
ID Requirement Changes At Some Bingo Sites
We’d noticed a change in how 888 were doing things, at least on the Dragonfish Real Money Gaming Network. We covered this back in January when we looked at the new age verification that needed to be completed [read more here].
Upon registered with the site and having made our first deposit, we had three days to complete the process. We had two options, our driving licence or our passport number.
However, whilst Dragonfish / 888 seem to be on the ball, networks using the Cozy Games software and the Jumpman Gaming software do not have this process in place.
Reminder Made To Operators
The reminder was made to operators because it had been found that many were only requesting ID at the point that a customer requested a withdrawal. From experience, we know this to be true with the exception of some of the newer Dragonfish brands that are launching.
They go on to say how often there is little or no engagement with the customer prior to the withdrawal request, and this does not demonstrate that the operators is on top of money laundering and / or socially responsible gambling.
Could we be set to see a change across the board as we are all required to provide ID at the point of first deposit with any brand?